Shipping policy
Thank you for shopping with PLORVIZ!
We strive to provide a smooth, reliable, and timely shipping experience so your orders reach you safely and in perfect condition. Please review our shipping policy below:
Processing Time
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All orders are processed within 1–3 business days (excluding Sundays and public holidays) after receiving your order confirmation.
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You will receive a shipping notification once your order has been dispatched.
Shipping Charges
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Shipping charges are calculated at checkout based on the product weight, size, and delivery location.
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Free shipping may be available on select products or promotional offers (if applicable).
Delivery Time
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Estimated delivery time is 4–7 business days, depending on your location.
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Delivery timelines may vary due to unforeseen circumstances such as weather conditions, festivals, or courier partner delays.
Shipping Partners
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We work with trusted courier partners to ensure reliable and secure delivery.
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The courier service is assigned automatically based on your delivery location.
Tracking Information
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Once your order is shipped, tracking details will be shared via email or WhatsApp.
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You can track your shipment using the provided tracking link.
Shipping Locations
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Currently, PLORVIZ ships only within India.
Address Accuracy
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Please ensure all shipping details are accurate and complete at checkout.
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PLORVIZ is not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us immediately.
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A 360-degree parcel opening video may be required to process claims related to damaged or incorrect items.
Need Help?
If you have any questions regarding shipping, feel free to reach out to us:
📧 contact.plorviz@gmail.com
📱 +91 96876 64499 (WhatsApp Only)
🕙 Office Timings: Monday to Saturday – 11:00 AM to 6:30 PM
Address:
Ground Floor, Plot No. 487, Govind Nagar Maruti Chowk Limbayat, Surat, Gujarat 394210