Privacy policy

Last updated: January 5, 2026

This Privacy Policy describes how PLORVIZ (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal or regulatory reasons. The revised Privacy Policy will be posted on the Site with an updated “Last updated” date.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from a variety of sources. The information collected depends on how you interact with our Site.

In addition to the uses described below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce applicable terms, and protect our business, rights, and users.

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details: Name, address, phone number, email address

  • Order information: Billing address, shipping address, payment confirmation, phone number

  • Account information: Username, password, and account security details

  • Customer support information: Messages or communications shared with us

Providing certain information may be mandatory to access specific features of our Services.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services (“Usage Data”) using cookies and similar technologies, including:

  • Device and browser information

  • IP address and network data

  • Pages visited and interactions

Information We Obtain from Third Parties

We may receive information from third parties such as:

  • Shopify, which powers our online store

  • Payment processors, who handle transaction data

  • Advertising and analytics partners, who help measure engagement and performance

All third-party data is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your information to:

  • Process payments and orders

  • Fulfill shipping and delivery

  • Manage returns, exchanges, and customer accounts

Marketing and Advertising

We may use your information to:

  • Send promotional messages via email or WhatsApp

  • Display relevant advertisements on our Site or third-party platforms

Security and Fraud Prevention

We use personal information to detect, prevent, or investigate fraudulent or unauthorized activity. You are responsible for safeguarding your account credentials.

Communication & Service Improvement

Your information helps us provide customer support and improve our Services.

Cookies

We use cookies to operate and improve our Site, remember preferences, analyze traffic, and personalize marketing.

You can manage cookies through your browser settings. Disabling cookies may affect certain Site features.

For Shopify cookie details, visit:
https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may share your personal information with:

  • Service providers (payment processors, shipping partners, IT and analytics services)

  • Marketing and advertising partners

  • Legal or regulatory authorities when required

  • Affiliates or during business transactions

We do not sell sensitive personal information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age. Parents or guardians may contact us to request deletion if applicable.

Security and Retention of Your Information

No method of data transmission is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal requirements, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Opt out of marketing communications

Requests can be made using the contact details below. Identity verification may be required.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be processed outside your country. Where required, we use recognized safeguards such as Standard Contractual Clauses.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Legal Name: Fruzis Fashion ( Ribadiya Bhavesh Rameshbhai )
📱 WhatsApp: +91 96876 64499
📧 Email: contact.plorviz@gmail.com

Address:
Ground Floor, Plot No. 487, Govind Nagar Maruti Chowk Limbayat, Surat, Gujarat 394210

🕙 Office Timings: Monday to Saturday – 11:00 AM to 6:30 PM